Luggage
Loss or damage to baggage
If baggage is damaged or lost (misplaced) please go to the Germania Fluggesellschaft mbH baggage desk (lost and found) immediately upon arrival or alternatively contact the relevant handling agents to make a damage report.
If your misplaced baggage cannot be located by our handling agents within five days, please complete the form ‘Lost baggage information sheet’ and post it to our central lost and found office in Berlin:
Germania Fluggesellschaft mbH
Lost & Found
Riedemannweg 58
13627 Berlin, Germany
Email: lostandfound@germania.aero
Fax: +49 (0)30 522 808 245
luggage tracking
Have you left personal belongings in the cabin?
If so, please contact the lost and found desk at the airport of arrival. If staff there are unable to help, please contact our central lost and found office in Berlin at the above address.
Liability
We refer you to the provisions contained in our General Terms and Conditions of Business and Carriage.
Date: 10 March 2010